NAME OF RTO:   
Kingston Training and Employment Pty Ltd
PROVIDER NO:           6811
CRICOS NO:               02899B

CODE AND TITLE OF QUALIFICATION
•  BSB30201            Cert III in BUSINESS (OFFICE ADMINISTRATION) MEDICAL RECEPTION

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UNITS OF COMPETENCY

DURATION
390 Hours
One semester (6 months) full-time or equivalent part-time.

EXPRESSION OF INTEREST LETTER

MINIMUM ENTRANCE REQUIREMENTS
Completion of year 10 with an average level of 3.5 in four Learning Areas including an English and Mathematics, or equivalent.
Provision for enrolment may be accepted where length, breadth and depth of experience and or other qualifications are indicative of success in the programme.
Applicants without these formal requirements can establish an interview with the College for advice on further learning pathways to enter the programme.

SELECTION CRITERIA
If there are more applicants for a Full-time course than there are places, Selection Criteria will be used. The selection Criteria is based on previous education and training, and relevant paid or unpaid work experience. Information in College Handbook regarding this process.

GRADUATE EMPLOYMENT / COURSE DESCRIPTION
This qualification is designed to equip Students with the essential knowledge, skills and attributes required to work effectively in the Health Care setting in clerical/administrative field. Graduates are in a position to seek relevant employment in the General and Specialist Medical sectors which requires a degree of responsibility, discretion, judgement and some multiskilling.

FURTHER STUDIES
BSB40201 Business Administration Cert IV (Medical Reception) & BSB50201 Diploma of Business (Office Administration)

CLIENTS
The key clients for this qualification are potential new entrants to the industry who require a broad orientation to the industry. This group may include:
School leavers, Unemployed workers, Those entering the workforce for the first time, Those wishing to enter a different industry sector, Recent migrants, Those wishing formal recognition for their skills and knowledge already employed in this industry.

DELIVERY AND ASSESSMENT ARRANGEMENTS
Organization
The 15 units of competency in the qualification have been organised into an off the job training programme comprising of ten (10) "General work skills" modules and five (5) "Applied Industry skills" modules.

The programme is organised to provide Students with back ground information on General work skills such as OHS in general work skills modules and the opportunity to apply these skills in the Industry specific modules.

Therefore OHS appears in both areas. The Students will only successfully complete both modules when deemed competent in both module areas.

ALIGNMENT BETWEEN THE UNITS OF COMPETENCY

 
STAFF INVOLVED AND QUALIFICATIONS

Sue Gordon:
Medical Practice Manager experience over 20 years, current industry experience
(still working in the Industry).
Diploma in Practice Management
Certificate IV Training and Assessment

Annette Mateljan:
Dental and Medical Practice Manager experience over 23 years, current industry experience
(still working in the Industry).
Diploma Dental Nursing
Diploma in Practice Management
Certificate IV Training and Assessment

ASSESSMENT VALIDATION APPROACH
The process used to validate assessment in this programme are:

• Program manager meets with representatives from the medical profession on an annual basis to check the performance standards   required in the programme are consistent with industry practice.
• Programme manager convenes annual meeting of assessment panel comprising subject specialists in medical software, OHS,   Infection control standards, medical accounting and general medical representative to review evidence-gathering tools.
• External facilitator conducts two moderation meetings attended by all assessors. The first meeting held prior to commencement,   confirms the evidence gathering techniques and the required standards of performance. The second meeting, held one week after   the programme, focuses on reviewing assessment tools and decisions.

INFRASTRUCTURE REQUIREMENTS
• All staff (including full-time, part-time and casual staff) involved in delivery and assessment of this qualification, have direct access   to the current version of the relevant Training Package, including the appropriate units of competency, assessment guidelines and  qualification structure.
• All staff (including full-time Part-time and casual staff) involved in delivering the programme have access to trainer, assessor and   candidate support materials relevant to their areas of delivery and assessment.
• All assessors have access to print and electronic copies of the assessment tools used in this programme.
• Kingston Training and Employment Pty Ltd has access to staff and training and assessment resources to met the requirements of   candidates with special need and has an assessment process that incorporates reasonable adjustment procedures.
• Kingston Training and Employment Pty Ltd has reviewed the equipment and facility requirements for each unit of competency in   the qualification and guarantees it has access to the appropriate technology and equipment needed to implement the   programme.

PATHWAYS
All candidates who undertake the Certificate III in Business (Office Administration) Medical Reception are provided with advice on employment and training options.

RESOURCES AND FACILITIES
DNA Kingston Training has established three training centres close to the centre of Bunbury, Mandurah and Geraldton for easy access. These centres contain a comfortable, modern training environment to enhance learning.
Air-conditioned with comfortable chairs and desks, Refreshment area with tea & coffee supplied, Urn, fridge, microwave, oven.
Each centre also contains:
Data projector, computers, Overhead projector, T.V. video, whiteboards, Library.
Training Package Business Services Volume 1 and 4.
Training resource material, learning modules, CDs, Power point presentations, Legislation information, Videos, Library resource, Assessment tools, Recording procedures & policies. Kingston Training and Employment Procedure and Policy manual following the AQTF, Student Handbook.

RECOGNITION OF PRIOR LEARNING (RPL)
Students already involved in the Medical Industry or have skills and knowledge from employment, work-experience, community / volunteer work or have appropriate qualifications, courses, certificates can apply for Recognition of Prior Learning or Recognition of Current Competencies. Provides an opportunity for you to be recognized for skills and knowledge you already have attained and be rewarded with the modules as competent. Evidence will be required to substantiate your RPL.

This process can reduce the length of the programme and the costs of the programme accordingly. The programme is then customized to meet your training requirements.

Further information regarding this process is available on the WEB site or by contacting Kingston Training and Employment on Ph 97924440

RECOGNITION OF CURRENT COMPETENCIES AND PRIOR LEARNING


FEES AND CHARGES